What is monsterhigh.kids-dolls.com Return Policy?
You may return most products purchased. Most items can be returned with Four weeks of receiving the item. However we aren't the main seller and you must contact and/or refer to the original sellers terms for returns individually.
How soon will I receive a refund on a returned item?
Refunds are often made back to the actual card and can take up to 1 month to credit back. However, some resellers can have different policies regarding refunds, for instance only giving store credit or gift certificates. Please consult the original sellers refund policy.
Third Party Seller Returns Policies
Some sellers have a returns policy the same as our own, some seller returns policies could differ. Each seller's return guarantee is available on the seller's web site. Shipping and handling charges for returning items shipped with a seller are borne by way of the buyer.
Items valued at over have to be returned towards seller using a trackable shipping service. Should the order is valued at 0 or more, insure the shipment for the value of the item and ship your return using a signature shipping service. For items below , we suggest USPS delivery confirmation service.
Note: If a package doesn't arrive and you do not use a trackable method to return or you refuse the shipment as a method of return, you may possibly not be eligible for a refund.
Items with FREE Return Shipping
The following items usually will include a free return shipping method.
- Baby Items
- Watches (except those sold in Sports & Outdoors)
Large Items Delivered by Specialty Carriers
If you should return a heavy or bulky item which has been delivered from a specialty carrier (e.g., CEVA, ABF, Pilot), go to the Online Returns Center. The Returns Center will assist you through the returns process and may ask you to contact our specialized customer care team, which may schedule the pickup of the item.
Note: Don't refuse the delivery of the item. In order to guarantee that the return and refund are processed correctly.
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